TUGAS BUSINESS LETTERS

DISUSUN OLEH :

Anggoro Sigit Prasetyo

4KB07

20112920

BAHASA INGGRIS BISNIS

UNIVERSITAS GUNADARMA

2015

1.     Find the definition of business letter

 According to the coaching centers and language development department of Education , the letter defined as a means of communication used to convey information in writing by one party to another . Understanding the letter is general and applies to a variety of interests or purposes depending on the intent and purpose of each sender of the letter , where the letter could be a letter of meeting invitation , the supply of goods , customer complaints , employment contracts , termination of employment , the decision letter and others .

What also is meant by ( BUSINESS LETTER ) ?

        In general , the definition and understanding of business letter is a letter that is used by a person , institution organizations or institutions that deliver business messages in writing to the other party using certain media whether it be sending a letter via postal , faksmilie , telephone or via the internet .

     Examples of business letters vary in number , could include work order , the business introduction letter , a letter ordering products , mail moved office address , mail collection , mail the contract , agreement or letter of complaint .

Writing a business letter format ( LETTER OF BUSINESS )

There are three formats of writing a business letter that the authors show .

1. Format Block ( Block Format ) : Business Letter

Block on a business letter format is the format most simple business letter or a simple business letter format among the three others because everything is placed on the left side of the letter .

______________________________________________________

Return Address Line 1 1

Return Address Line 2

Date ( Month Day , Year ) 2

Mr./Mrs./Ms./Dr. Full name of recipient. 3

Title/Position of Recipient.

Company Name

Address Line 1

Address Line 2

Dear Ms./Mrs./Mr. Last Name: 4

Subject: Title of Subject 5

Body Paragraph 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Body Paragraph 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Body Paragraph 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Closing (Sincerely...), 7

Signature 8

Your Name (Printed) 9

Your Title

Enclosures (2) 10

Typist Initials. 11

______________________________________________________

2. Modified Block Format: Business Letter

In the Modified format businses block letters , writing location address ( address) , date ( date ) , closing ( closing ) , signature ( the signature ) and name (printed name) is in the right part of the letter .

______________________________________________________

Return Address Line 1 1

Return Address Line 2

Date (Month Day, Year) 2

Mr./Mrs./Ms./Dr. Full name of recipient. 3

Title/Position of Recipient.

Company Name

Address Line 1

Address Line 2

Dear Ms./Mrs./Mr. Last Name: 4

Subject: Title of Subject 5

Body Paragraph 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Body Paragraph 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Body Paragraph 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Closing (Sincerely...), 7

Signature 8

Your Name (Printed) 9

Your Title

Enclosures (2) 10

Typist Initials. 11

______________________________________________________

3. Semi - Block ( indented ) Format : Business Letter

In the semi - block ( indented ) format business letter format of almost the same as the Modified Block Format , but on the content , paragraphnya made ​​further inside , while the Modified Bock Format no .

______________________________________________________

Return Address Line 1 1

Return Address Line 2

Date (Month Day, Year) 2

Mr./Mrs./Ms./Dr. Full name of recipient. 3

Title/Position of Recipient.

Company Name

Address Line 1

Address Line 2

Dear Ms./Mrs./Mr. Last Name: 4

Subject: Title of Subject 5

          Body Paragraph 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

          Body Paragrah 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

          Body Paragraph 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Closing (Sincerely...), 7

Signature 8

Your Name (Printed) 9

Your Title

Enclosures (2) 10

Typist Initials. 11

______________________________________________________

Below is a description of the numbers exist in every business letter format above:

1. Your Address (Author)

It is part of the author address. Recipients can be younger to find alamt writer if sending a reply.

2. Date (date)

It is part of a letter dated. While writing the date format is month / day / year, for example August 30, 2012

3. Inside Address (Destination)

It contains the name peneriam letter, jabayanya, and the company name with the address. If you are not sure to whom (name) of the letter ditujuakn, do not empty, but try to menguanakan title, such as "Director of Human Resources". Leave a gap between the date of the recipient.

4. Salutation (Salutation)

In this section, the term used is "Dear Mr. / Mrs. / Ms. (last name peneriam) ", eg" Dear Mr. Fathoni ". But if the name of the recipient is not dikethui, write departementnya name, eg "Dear Director of the Department of Human Resource". Leave a gap between the greeting to the content.

5. Subject Line (Re)

Subject to make the recipients more easily find the intent of the letter, for example Invitation, Apology, and so forth. This is an optional part of a business letter, it means we can include them or not.

6. Body (Contents Letter)

The letter is where you write down what you want delivered. Paragraph in the letter should use a single space (single space) and in the absence of separation between each paragraph. Leave a gap between the latter part of the contents of the cover.

7. Closing (Closing)

Part of this as a sign that your letter has been completed, usually ending with the writing "Sincerely", "Sincerely yours", "Thank you", and other sebaginya. Take note, There is a comma at the end of the cover and only the first letter using capital letters. Leave a gap of 3-4 line between the cover with the name, which will diguankan for a signature.

8. Signature (Signature)

This section is the signature of the author, usually using black ink or in blue.

9. Printed Name (Sender Name)

This section is the name of the author of the letter, and if you wish, you can give the position or positions bahwah section after writing the name. Leave a gap between the writing of the name of the attachment.

10. Enclosure (Enclosure)

If a letter containing the document or attachment other than the letter, the author of emotion menampilakan the number of attachments is by using "Enclosure (Jumah attachment)", eg "Enclosure (6)".

11. Typist Initials (Initial Writer)

If someone other than you to write a letter you write, put your initials followed by the author's initials at the bottom of formats, eg AG / gs.

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2.     Mention and explain the types of businees letter

Understanding Letter

Letters are a means of communication to convey information in writing by one party to another. Its functions include five things: a means of notifications, requests, thoughts, and ideas, written evidence, as a reminder, historical evidence and guidelines. In general, the required stamps and envelopes as a means of exchange for paying the shipping service. The farther the purpose of sending of the values ​​listed in the stamp must be greater too.

Type Letter

Letters are generally classified into three personal letters, official letters, and commercial letters when viewed in terms of form, content, and language. While if classified based based usage can be divided into three personal letters, official documents, and official letter.

Personal letter

Personal letter is a letter that is used for private purposes. Letters may include correspondence among friends or family. The characteristics of a private letter, namely:

1. Do not use letterhead

2. No number of letters

3. Regards the opening and closing varies

4. Use free language, as desired author

5. Mail Format free

Official letter

Official letter is a letter that is used for the benefit of an official, whether individuals, institutions, and organizations; eg invitations, circulars and notices. The characteristics of the official letter:

1. Using the letterhead when the organization issued

2. There are a number of letters, attachments, and subject

3. Use regards opening and closing common

4.Penggunaan official language diversity

5.Menyertakan seal or stamp of official agency

6. There formatting rules bakuBagian-part formal letter:

• Head / letterhead

Letterhead consists of:

1. Name of authority / agency, written in capital letters / uppercase.

2. Address institutions / agencies, written with capital letters and small variations

3. Logo institutions / agencies

• The number of letters, the sequence of letters sent

• Appendix, contains other sheets are included in addition to the letter

• This, in the form of an outline of the contents of the letter

• Date of the letter (the writing on the right level with the number of letters)

• destination address (do not use the word)

• Opener / greeting (ending comma)

• Content of letter.

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3.     What are the styles of businees letter

The most important thing in writing a business letter in English is accuracy. And One aspect in writing a business letter requires precision is knowing the type of letter that will be used. There are at least 10 types of business letters that you should know.

1. Letter of Complaint (Letter of Complaint).

The complaint letter is one letter like used in a business relationship. Explain your complaint with bullets and sequential politely. By writing a polite least can reduce your anger when writing a letter of this type.

2. Resume Cover Letter.

This letter usually accompanies a job application CV. A letter should be written brief resume with one goal is to persuade or seduce the reader about the contents contained in the CV or Curriculum Vitae. in writing this letter you should mention the title of the job to be obtained as well as the ability or skill you are related.

3. Letter of Recommendation (Letter of Recommendation).

A letter of recommendation to use the English language gives you the opportunity to use some of the sentences were actually chosen to influence someone or tell someone why you are so appreciative of the third person. Avoid the temptation to overestimate one's ability to write a letter of this kind, honest and objective is the key.

4. Mail Stop Work (Resignation Letter)

Official letter of resignation must be wise. Avoid to write things that would ruin your good relationship with the recipients. Give a good reason why you can no longer work in place now.

5. Notice of Unacceptable work

In some cases you need to send a notice to the applicant that he was not elected to fill existing job positions. At the opening of the letter write them thank you for the time, he would praise her experience or education that have gone through and explained that he was not being sought by the company at the present time.

6. Letters can not follow a dinner invitation (declining dinner invitation)

Is a business letter if not written carefully to be very embarrassing us. Continue your appreciation for the dinner invitation and call that you have no other appointments at that time. Do not write down the details of the event are going to do.

7. Letter Accepting Gifts (Reception of Gift)

It is polite when we respond to someone who has given a gift by sending a business letter explaining that we have received. Continue our gratitude to him that we really appreciate the gift that has been given. If possible write down that gifts received really useful.

8. Notice of Error (Notification of Error)

In writing a business letter informing readers that a mistake on the document has been corrected, we should send a copy of the document is wrong. If it is necessary to offer one additional copy of the document is to be sent.

9. Letter of gratitude for the receipt of work (Thanks for job recommendation)

A letter to the parties who have provided assistance so that we accepted work must be professional and courteous. In addition, avoid excessive appreciation. And realize that we are hired not only because of the help of other parties, but especially because of our ability as well.

10. Request for information (Information Request)

Letter regarding the request for information in English should be made in detail and easily understandable . Mention is also the reason for requesting the information. Write down your appreciation of the cooperation and the time that has been given .

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